FAQs

Don’t question the senior officer? Not here. Ask away! We pride ourselves on transparency and customer satisfaction!

Got a question? Submit it one below!

Q: Where are you located?
A: Our shop is located in Greenville South Carolina

Q: Where do my products get shipped from?
A: All products are kept in house and ship from our headquarters in Greenville South Carolina.

Q: Do you use recycled boxes?
A: We are green! Often times we re-use shipment boxes, packing, and other material to save the landfills, save on cost, and pass the savings onto you!

Q: I’ve lost access to my account.
A: Click on forgot/change password to get the reset email, to the email you used when setting up the account or checking out.

Q: Do you offer returns?
A: Yes! In most cases if it is unopened and unused we can do a return. Once it has been opened, soldered, used, we normally do not accept returns unless the product is defective. In that case we will work with you to determine the appropriate steps.